Hotel Lago Grey - Torres del Paine National Park

Sector Lago Grey S/N, Torres del Paine National Park, Chile, 8320000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Lago Grey - Torres del Paine National Park

Free Wi-Fi
Free parking
Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Laundry
TV

Flat-screen TV

Overview

The modern Hotel Lago Grey is a 4-star property within proximity of Amarga Lagoon, Grey Glacier and Salto Chico.

Hotel Lago Grey offers a great view to its guests.

Rooms

Hotel Lago Grey provides guestrooms appointed with a personal computer, heating, a private safe, large windows and a dressing area. Some rooms have the garden view. They also feature en suite bathrooms fitted with a hairdryer, a bathtub and complimentary toiletries.

Eat & Drink

Guests can quench their thirst at Lodge Features A bar with a favorite drink.

Services

There are a tour desk, free parking and a baggage storage at guests' disposal.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   60.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Gift/Newsstand

Sports & Fitness

  • Hiking

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Meeting/ Banquet facilities

Children's facilities

  • DVDs/ Videos for children
  • Children's menu

Room view

  • Garden view
  • Mountain view

Room facilities

  • Heating
  • Paid in-room safe
  • Dressing area

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer on request
  • Room toiletries

Media

  • Flat-screen TV

Policies

Check-in

  • from  2 pm

Check-out

  • until 07:00-11:00 

Children and extra beds

  • One child under the age of 4 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hotel Lago Grey - Torres del Paine National Park Torres del Paine National Park location
Show big map »

Hotel Address:

Sector Lago Grey S/N, Torres del Paine National Park, Chile, 8320000

Get directions
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 07:00-11:00 
  • Number of rooms:
    60

Hotel Awards

ChileanHOTEL AWARDSHighly RecommendedTorres del Paine National ParkHotel Lago Grey

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in Chile

Use Badge

Rooms and availability

Hotel Lago Grey photos Room
Standard Double Room
Bed type: Double bed or Twin beds
Size: 230 sq. feet
Check Prices
  • Shower
— Less information+ More information
Room facilities
    Hotel Lago Grey photos Room
    Superior Double Room
    Bed type: Double bed or Twin beds
    Size: 325 sq. feet
    Check Prices
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Hotel Lago Grey - Torres del Paine National Park Torres del Paine National Park location
      Show big map »

      Hotel Address:

      Sector Lago Grey S/N, Torres del Paine National Park, Chile, 8320000

      Get directions
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until 07:00-11:00 
      • Number of rooms:
        60

      Hotel Awards

      ChileanHOTEL AWARDSHighly RecommendedTorres del Paine National ParkHotel Lago Grey

      According to guest reviews, the hotel has been rated as
      Best 4 Star Hotels in Chile

      Use Badge

      Hotel Lago Grey Location

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      • General

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      Near the hotel

      • Glacier Grey - 4100 ft
        Puerto NatalesChile
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until 07:00-11:00 
        • Number of rooms:
          60

        Hotel Awards

        ChileanHOTEL AWARDSHighly RecommendedTorres del Paine National ParkHotel Lago Grey

        According to guest reviews, the hotel has been rated as
        Best 4 Star Hotels in Chile

        Use Badge

        Hotel Lago Grey Reviews

        Guest reviews are submitted by our customers after their stay at Hotel Lago Grey

        Average guest rating

        7.4out of 10
        Very good
        Based on 79 reviews

        Guest reviews

        • Couple
          5.8

          Hotel staff very rude. Had to move rooms 2 times as there wasnt any hot water or heating. Restaunt over price, only set menu.

        • Older travelers
          8.8

          Although we booked a standard room we were given a superior room with a full glass wall offering great views of the glacier and a reserved table in the dining room with the same great view. The underfloor heating in the bathroom was also great. They did try to charge us for the upgrade at check out but readily agreed to the lower price when we pointed out we did not request the upgrade.

          The dining room waiter at dinner was less than friendly when we said we only wished to order an entree size meal each rather than the all inclusive dinner they offer.

        • Older travelers
          7.4

          Staff is cery friendly. They do there best to make your stay unforgotable. We hace a flat tire on our way to the hotel and they could repair it in a couple of hours for only 10$. The restaurant and bar have a fantastic view.

        • Older travelers
          7.4

          Huge room window with 1,000,000$ view of the lake and glacier Beautiful and spacious rooms(superior rooms) very friendly bar and restaurant staff

          Intermediate level of reception and concierge staff Exaggerated pricing for all transport means: shuttles and guided tours - if you can arrive with a car.

        • Older travelers
          9.2

          The location was amazing! We were able to do multiple excursion by booking with the hotel, it was berry convenient.

          The food could have been a little more diverse. I like salmon but not with every dinner.

        • Older travelers
          8.2

          The new rooms are lovely with beautiful views of the lake. It was the best choice inside of the park for the money.

          Food was just ok, but expensive. No spa facilities. The recent forest fire burned out the center of the park, but lago Grey area not affected. Bad weather decreased rhe enjoyment factor. They had a diesel generator that ran the entire time.

        • Group of friends
          5.4

          Room was well desinged, hotel had wonderfull views...

          We happend to be there, when there was a fire... We witnessed the smoke in our fist night, but the staff continued to assure us that it was safe, until emergency services next day was knocking at our door, and gave us 3 min to pack the bags, the staff cheated us with the bill, because we couldn't stay a minute longer, and to the question where should we go (we still had 3 nights in the hotel), answered: wherever you like! They took care only about organized groups, we, as individual travellers were just thrown away in the last minute, without any warning, in the middle of a forest fire! Also, they apparently have failed to aprehend the evacuation signals given by the local fire authorities and initiated the evacuation process only once an official has arrived at the hotel. Above all, the staff showed an appaling lack of necessary qualifications.

        • Older travelers
          9.6

          The superior room that we got, though somewhat pricy, was spectacular with a huge wall window facing the lake and the glacier. The room itself is top notch, well designed. It was a highlight of our travel.

        • Couple
          8.2

          The new Superior-Rooms are great !!! Fantastic view to Lago Grey with icebergs. If you prefer a small meal you can have a small card in the bar area with economic prices.

          Lounge and diningroom would need a renovation.

        • Older travelers
          10.0

          All was good. Beautifull view in the upper price rooms.first hotel with good conditions in Booked.net.

        • Older travelers
          7.4

          its location on the lakeside of Lago Grey. The room we had (803) has a patio window along one wall allowing a great view of the lake.

          The difficulty and expense of getting to and from the hotel (based on their own charges) to other parts of Torres del Paine was very disappointing. I would only recommend this hotel to those who either have their own transport or are part of a tour group.

        • Group of friends
          5.4

          The staff was not very kind. The hotel did not match my expectations. Apart from the room, the rest of the hotel is not appropriate for a four star hotel.

        • Older travelers
          10.0

          Location, location, location....in the middle of a wild and beautiful place...like utopia. The staff were excellent and very, very accomodating....good food in restaurant.... Pay the small extra fee (about $34) and stay in one of the #800 lake front rooms....

        • Older travelers
          8.8

          Spectacular location. Great room.

          A little weak on excursion info. Services are available but you have to dig. Other hotels do a better job of posting daily trips etc.

        • Group of friends
          2.4

          Our flight was cancelled and we couldn't make it to the hotel at all. It's in a very isolated spot and really difficult to reach by bus, so if your itinerary gets messed-up (happens often in South America), it's highly unlikely you can get to Hotel Lago Grey on time, yet they will charge you for the full amount no matter what. It cost us gbp 200 not to stay at the hotel, and they were not helpful at all in this situation (they could have tried finding alternatives, like not to charge us if they find substitutes or charge us a reasonable cancellation fee). I think the hotel counts on the regular cancellation of flights/delays of buses, charges the people who couldn't get there, and then rents out the same room for others, making double-money. Smart business model, but far from being fair and honest.

        How to reach hotel

        hotel Hotel Lago Grey - Torres del Paine National Park Torres del Paine National Park location
        Show big map »

        Hotel Address:

        Sector Lago Grey S/N, Torres del Paine National Park, Chile, 8320000

        Get directions
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until 07:00-11:00 
        • Number of rooms:
          60

        Hotel Awards

        ChileanHOTEL AWARDSHighly RecommendedTorres del Paine National ParkHotel Lago Grey

        According to guest reviews, the hotel has been rated as
        Best 4 Star Hotels in Chile

        Use Badge